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PROTECT YOUR NON-REFUNDABLE BOOKING WITH REFUND PROTECT
Add Refund Protect to your booking during purchase and receive a full refund of your entry fee if you are unable to attend the event due to a qualifying unforeseen circumstance. PLEASE NOTE this protection is with our 3rd party partner Refund Protect and NOT Rat Race. In the event you make a refund application this is administered by the Refund Protect customer service team, Rat Race are not privy to the application and cannot intervene on your behalf to influence the outcome determined by their team.
To check the full list of qualifying unforeseen circumstances that are protected please click here to view Refund Protect terms and conditions.
To add Refund Protect (administered by a 3rd party) to your Rat Race booking simply select this option when presented during the entry process, please note credit vouchers cannot be protected and your premium will apply only to cash purchases. Refund Protect cannot be added retrospectively. Rat Race will then send you name and booking details to Refund Protect in order to protect your transaction with them.
If you opt to pay in instalments and transfer your entry before the entry cost is full paid you will be liable to ensure the cost of Refund Protect has been fully covered. This total amount will be deducted from any Rat Race credit due through the transfer process or you will be invoiced by Rat Race for the outstanding amount as Rat Race have paid this on your behalf to Refund Protect at point of entry.
